Warranty

Repair warranty

Most of our repair service carries a 3 month limited warranty except for the following repairs:

Liquid damage repair – 30 day warranty

Console main board repairs – 30 day warranty

In the event that repairs on your unit becomes faulty within the set warranty period, please send the unit back to us with a copy of the receipt or Ref. No. and a detailed cover letter stating the current fault or error you are experiencing. We are not liable for the costs you incur in sending the unit to us. We will conduct a thorough investigation and respond within 3 working days.

If the problem is from the initial repair, we will conduct any further repair free of charge and return it you via post FREE. If the unit reveals further glitches not related to the original repair or due to parts not replaced in previous repair we will contact you and discuss the matters and let you make a decision with regards to the cost.

We will attempt to repair your unit TWICE after the initial repair. If afterwards, the unit is still faulty, we will issue a refund. Minimum charge and postage fee not included. We will need to check the unit and make sure its faulty prior to issuing a refund.

Further clarifications: postage fee of all units sent to us under the repair warranty will be covered by you, nonetheless the unit will be returned to you free of charge if a problem is found. If the unit has a problem not related to the original fault or no fault is found, postage charges for returning the unit will apply.

POST YOUR REPAIR

Print and fill out repair form Packgage device with form and post to us We Repair same day of receiving We Post Back Same Day (£5.99 Return P&P Courier Fee)

THE REPAIR PROCESS

Coffee Bean

You break it

  • Figure out everything that’s gone wrong (test all your buttons, wifi, bluetooth, speakers – some faults aren’t obvious)
  • Back your device up if you can (most of our repairs do not require your device to be wiped – but we can’t be held responsible if any data is lost)
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Book in your device

  • Bring it in to your nearest store
  • Or, you can post it to us
  • We will diagnose all faults, and agree with you what repairs are needed, and at what cost.
  • Multiple repairs come with generous discounts… Try and get all your faults fixed at the same time.
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We fix it

  • Most Repairs completed within 60 Minutes
  • We will not carry out any additional work without your consent
  • Decades of combined engineer experience.
  • Top of the range equipment, tools, and Grade A parts.
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After Care

  • 90 Days Warranty with all repairs
  • Great discounts on protective cases and other accessories when purchased with a repair
  • Leave us a review to receive a free Gold Card membership – giving you and your family hefty discounts off all future services.

Fast Track Repair Service

I admit that I was skeptical about their fast track service at first. I was not sure about sending my phone via post just to get it fixed. But it worked out great. Thanks. > > > >

Return to Sender

After getting my iPhone wet, I searched online for the best possible mobile repair provider. Got my quotes by calling your number, then had my iPhone sent via post to your address. > > > >

No Fix . No Fee

Called all company I can find near my residence, via google. Their “No Fix No FEE” Quality Service is what attracted me the most. 100% guaranteed, fully recommend and will use again. > > > >

Excellent Repair Services

Excellent and fast mobile repair service, I will use again. I fully recommend their fast track option if you need mobile repairs done quickly. > > > >

Guaranteed Mobile Repair

I sent my phone via post and they sent me notifications that they received it the day after. After processing my payment online got my phone back in no time. > > > >

OUR REPAIR CENTRES

Visit one of our seven repair centres across central Scotland.

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